Before making a maintenance request, please read through the following information

There are very few maintenance emergencies. If your home is on fire, please evacuate immediately and call 911. If your home is flooding due to a plumbing leak, please attempt to stop the leak by turning off the main water supply, then call the emergency contact for your water utility company. If your home has received extensive damage due to a storm such as basement flooding or extensive roof damage, please assess the safety of the home and report the damage to Trevor at (816) 263-2445 at the earliest appropriate time.

To report a maintenance emergency, please call (do not text) Trevor at (816) 263-2445.  If Trevor is not available, please call (do not text) Colten at (660) 251-1726.

When was the last time your furnace filter was changed? If it has been more than 3 months, replace with a new filter.

Please plunge the toilet. This may take several tries to unclog. If your toilet is overflowing, please turn off the water by turning the valve at the base of the toilet.

Drains are frequently clogged from mis-use. If your clog has resulted from mis-use, you will be charged for drain backups. In rare cases, roots can cause sewer lines to back up, but this is not very common. We often find that baby wipes, diapers, paper towels, Q-tips, or even toys have been flushed down the toilet or placed in the drain. If we find this has happened, you will be charged for the plumbing bill. Consider calling a professional plumber to take care of this issue if you believe it has resulted from mis-use.

Contact Amanda at (816) 405-1922 as soon as you know your payment will be late to make arrangements.

Yes! We are pet friendly. Please contact Amanda at (816) 405-1922 to modify your lease and pay your pet deposit.

Yes! Square One Homes is happy to offer quality rental homes as well as Realtor® services. If you purchase a home using Amanda as your Realtor® you will not pay any fees to cancel your lease. Remember, “Buy with me, tear up your lease for free!”

Yes! While we do not require you to have renter’s insurance, we feel it is important for you to understand what is and is not covered with our insurance. The owner’s insurance policy only covers the structure of the home for the owner. It does NOT cover tenant’s belongs or placement in a new home in the event of a disaster. Renter’s insurance is incredibly affordable and is easy to obtain. Contact Trevor at (816) 463-2335 to request a renter’s insurance quote or request an online quote.

Still Having Problems? Make a Repair Request Now

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Sign into the tenant portal to make a repair request using the contact form. We’ll respond as quickly as possible and keep you updated.

New to Square One?
If you’re a new tenant and need assistance, please call us at: (816) 405-1922